This Privacy Policy explains how Planet Learn ("we," "us," or "our") collects, uses, discloses, and protects information when you visit confidentgirlguide.com (the "Site") or purchase "The Confident Girl Guide" (the "Product"). By using the Site or purchasing the Product, you agree to the collection and use of information in accordance with this policy.
The Site and Product are owned and operated by Planet Learn. For any questions about this Privacy Policy or how your information is handled, you can reach us at:
Email: support@confidentgirlguide.com
We collect information in the following ways:
All orders for the Product are processed by Digistore24 GmbH ("Digistore24"), an independent, PCI-compliant payment and order processing platform that acts as the authorized retailer of the Product. When you complete a purchase, the personal and payment information you enter at checkout is collected and processed directly by Digistore24 on our behalf, and also as an independent data controller for order handling, invoicing, fraud prevention, and payment processing purposes.
We recommend reviewing Digistore24's own privacy policy for details on how they handle your data: digistore24.com/page/privacy.
We use the information we collect to:
We use cookies and similar technologies to operate the Site, remember your preferences, measure advertising performance, and analyze traffic. These may include:
| Type | Purpose |
|---|---|
| Essential cookies | Required for the Site and checkout to function properly. |
| Analytics cookies | Help us understand how visitors use the Site (e.g., Google Analytics). |
| Advertising / pixel cookies | Used to measure and optimize ad campaigns (e.g., Meta/Facebook Pixel) and track affiliate referrals. |
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
We may share information with trusted third parties who help us operate our business, including:
We do not sell your personal information to third parties.
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Product, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.
Depending on where you live, you may have the right to:
To exercise any of these rights, contact us at support@confidentgirlguide.com. We will respond within the timeframe required by applicable law.
The Site and Product are intended for adults (parents and caregivers). We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@confidentgirlguide.com.
Our order processor, Digistore24, is based in Germany. As a result, information submitted at checkout may be processed and stored outside of your country of residence, including within the European Union, under appropriate safeguards.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
If you opt in to receive marketing emails, every message will include an unsubscribe link. We comply with the CAN-SPAM Act and will honor opt-out requests promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this section indicates when it was last revised. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.
Planet Learn
Email: support@confidentgirlguide.com
Support hours: Monday–Friday, 9 a.m. – 6 p.m.
These Terms of Use ("Terms") govern your access to and use of confidentgirlguide.com (the "Site") and your purchase of "The Confident Girl Guide" and any related digital materials (the "Product"), offered by Planet Learn ("we," "us," or "our"). By accessing the Site, placing an order, or using the Product, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase the Product.
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase the Product. By placing an order, you represent that you meet this requirement and that all information you provide is accurate and complete.
The Confident Girl Guide is a digital, downloadable guide containing activities, printable planners, conversation cards, and related materials intended to support parents and caregivers of girls ages 4–12 in building self-esteem at home. The Product is provided for informational and educational purposes only.
The ordering process for the Product is handled by Digistore24 GmbH ("Digistore24"), an independent online marketplace and authorized retailer. Digistore24 processes your order and payment, issues your invoice, and appears as the merchant of record on your payment statement. Digistore24 also handles the process for exercising any applicable right of withdrawal, cancellations, and refund requests submitted through its platform, in accordance with its own terms and our guarantee described below.
Your use of the Digistore24 checkout is additionally subject to Digistore24's own Terms and Conditions.
All prices are listed in U.S. Dollars (USD) unless otherwise stated and are due in full at the time of purchase. We reserve the right to change pricing, discounts, and promotional offers at any time without prior notice. Applicable taxes, if any, will be calculated and added at checkout by Digistore24 based on your location.
Upon successful payment, you will receive access to the Product via email, typically within minutes of purchase. It is your responsibility to provide a valid, active email address and to check your spam/junk folder if you do not receive access promptly. Access is provided for personal, non-commercial use across your own devices.
We want you to be satisfied with your purchase. If you are not happy with the Product for any reason, you may request a full refund within 7 days of your purchase date, no questions asked. See the Guarantee & Refunds tab for the full step-by-step process.
Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Product for your own personal, non-commercial purposes. You may not:
All content, text, graphics, layouts, and materials included in the Product and the Site are the property of Planet Learn or its licensors and are protected by copyright and other intellectual property laws. All rights not expressly granted are reserved.
You agree not to use the Site or Product to: violate any applicable law; infringe the intellectual property or privacy rights of others; upload malicious code; or attempt to gain unauthorized access to our systems.
Every child and family situation is different. We do not guarantee any specific outcome, result, or improvement in your child's self-esteem or behavior from using the Product. Testimonials and examples shared on the Site reflect individual experiences and are not a promise of similar results.
The Site and Product are provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, Planet Learn shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Site or the Product, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising from these Terms or the Product shall not exceed the amount you paid for the Product.
You agree to indemnify and hold harmless Planet Learn, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of your use of the Site or Product or your violation of these Terms.
The Site may contain links to third-party websites or services, including Digistore24, that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any dispute arising from these Terms or the Product shall first be attempted to be resolved informally by contacting us at support@confidentgirlguide.com.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site or Product after changes are posted constitutes your acceptance of the revised Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Planet Learn
Email: support@confidentgirlguide.com
Support hours: Monday–Friday, 9 a.m. – 6 p.m.
At Planet Learn, we want every parent who purchases The Confident Girl Guide to feel confident in their decision. That's why every purchase is protected by our 7-Day Money-Back Guarantee, described in full below, in line with the refund process required by our order processor, Digistore24.
If you are not satisfied with your purchase for any reason, you may request a full refund within 7 calendar days of the date of purchase, no questions asked. You do not need to provide a justification, and you do not need to have "tried" the Product to qualify.
Refunds are issued by Digistore24 as the payment processor of record. Once approved, refunds are typically processed within 5–10 business days, though the exact time for funds to appear in your account depends on your bank, card issuer, or payment provider.
Refund requests submitted after the 7-day guarantee period has ended are not automatically eligible. We may still review late requests on a case-by-case basis at our sole discretion, but approval is not guaranteed.
Once a refund is issued, your access to the Product and any related digital materials will be revoked. You agree to stop using and to delete any downloaded copies of the Product following a refund.
If you are unhappy with your purchase, please contact us first at support@confidentgirlguide.com so we can resolve the issue directly and quickly. Filing a chargeback or payment dispute with your bank without first requesting a refund from us may delay resolution and can result in a temporary block on future purchases through Digistore24.
Planet Learn
Email: support@confidentgirlguide.com
Support hours: Monday–Friday, 9 a.m. – 6 p.m.
This section describes the statutory right of withdrawal available to consumers in the European Union and other jurisdictions that grant a comparable right of withdrawal for online purchases, in addition to our own 7-Day Money-Back Guarantee, which applies to all customers regardless of location. This right of withdrawal notice is provided in accordance with the compliance requirements of our order processor, Digistore24.
If you qualify as a consumer under applicable EU consumer protection law, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days from the day of the conclusion of the contract (i.e., the day of purchase).
To exercise the right of withdrawal, you must inform us — Planet Learn, support@confidentgirlguide.com — or Digistore24, of your decision to withdraw from this contract by an unequivocal statement (e.g., an email or a request submitted through your Digistore24 order confirmation). You may use the model withdrawal form below, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we will reimburse all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, via Digistore24, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
The Product is delivered as digital content not supplied on a tangible medium. If you expressly requested that delivery begin (i.e., that we grant you immediate access to download the Product) before the end of the 14-day withdrawal period, and you acknowledged that you would thereby lose your right of withdrawal once performance has begun, your right of withdrawal will be extinguished once download or access to the Product has started.
If you wish to withdraw from the contract under this section, you may complete and submit the form below to support@confidentgirlguide.com:
To: Planet Learn — support@confidentgirlguide.com
I hereby give notice that I withdraw from my contract for the purchase of the following product:
The Confident Girl Guide
Ordered on:
Name of consumer:
Email used at purchase:
Digistore24 order number (if available):
Date:
If you are purchasing from a jurisdiction that does not grant a statutory right of withdrawal for digital products (such as the United States), this section does not apply to your purchase. Instead, your refund rights are governed exclusively by our 7-Day Money-Back Guarantee, described in the Guarantee & Refunds tab.
Planet Learn
Email: support@confidentgirlguide.com
Support hours: Monday–Friday, 9 a.m. – 6 p.m.
This section provides legal and contact information about the operator of confidentgirlguide.com and the seller of "The Confident Girl Guide," as required for transparency by our order processor, Digistore24.
| Business name | Planet Learn |
|---|---|
| Product | The Confident Girl Guide |
| Website | www.confidentgirlguide.com |
| support@confidentgirlguide.com | |
| Support hours | Monday–Friday, 9 a.m. – 6 p.m. |
| Support channels | Email or WhatsApp |
Orders, payments, invoicing, and related customer service matters (such as billing disputes and the exercise of withdrawal/refund rights) for products sold on this Site are processed by:
| Payment processor | Digistore24 GmbH |
|---|---|
| Role | Authorized retailer / merchant of record for this transaction |
| Website | www.digistore24.com |
Digistore24 GmbH is an independent company and is not owned by or affiliated with Planet Learn beyond its role as our authorized payment and order processor. Any charge on your payment statement related to this purchase will typically appear under the name "Digistore24" or a related identifier.
Planet Learn is solely responsible for the content of the Product and the Site, including its accuracy and compliance with applicable advertising and consumer protection laws. Digistore24 acts only as the payment and order processor and does not create, review, or endorse the content of the Product.
If you have a concern about your order, please contact us first at support@confidentgirlguide.com so we can resolve it directly. If you are a consumer in the European Union, you may also access the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr to help resolve disputes related to your online purchase. We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board.
Planet Learn
Email: support@confidentgirlguide.com
Support hours: Monday–Friday, 9 a.m. – 6 p.m.